human-in-the-loop

Autonomy is per action, not one store-wide dial. The public worksheet uses a $75 refund ceiling — yours belongs in Policy, not a prompt. Delay notices can go fully automated when the template is fixed.

Human approval is a queue with order id and tool trace — not a prompt. The public worksheet uses a $75 refund ceiling above which a person must click Approve. Never auto-approve when the SLA expires.